Complaints, Comments, and Concerns

At For Everybody Limited, we value every voice. We warmly welcome and encourage feedback from everyone connected to our services including the individuals we support, families, friends, our staff, advocates, commissioners, external contractors, and health and social care professionals. Your insights help us maintain our high standards of care and continuously improve our services.

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How to Access Our Policy

We ensure our Complaints, Comments, and Concerns Policy is transparent and easily accessible to everyone:
 

• For Residents: A clear, easy-to-read copy of our procedure is kept in every bedroom.

• For Families, Professionals, and the Public: You can request a digital or physical copy of our full policy at any time by contacting us using this link. 

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Escalating a Concern
We always aim to resolve any issues quickly and collaboratively with you. However, if you feel your concern has not been resolved to your satisfaction, you have the right to escalate it independently.

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• To submit a formal complaint or seek independent advice, you can contact the Local Government and Social Care Ombudsman directly by following the link.